Contact Us

Need Cardinal Assistance?

Email VITA Customer Care - Details below:

LOGIN ASSISTANCE / FUNCTIONAL / TECHNICAL -- If you have encountered an issue while working in Cardinal or have a login or functional/technical question, open a Cardinal help desk ticket by emailing the VITA Customer Care Center at vccc@vita.virginia.gov. Be sure to use “Cardinal” in the subject line to be connected to our Post Production Support team.

EMPLOYEE ID
The 11-digit employee ID format is as follows 00123456700 (i.e., two leading zeros and two trailing zeros). To request your ID number, please reach out to your agency HR point of contact.

General Questions?

Submit the form below if you have a general question about Cardinal or need help finding a resource, such as a job aid, fill out the form below.

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