Start Here 

For Benefits, HR, Payroll, and TA Questions

Your agency's HR point of contact will assist with agency specific guidance
 

For 'How To' Assistance or Login/Access Questions

Email VITA Customer Care vccc@vita.virginia.gov (Subject: Cardinal)

Open a Cardinal help desk ticket by emailing the VITA Customer Care Center at vccc@vita.virginia.gov. 
Be sure to use “Cardinal” in the subject line to be connected to our Post Production Support team.
 

EMPLOYEE ID Format 

The 11-digit employee ID format is as follows 00123456700 (i.e., two leading zeros and two trailing zeros).  
To request your ID number, please reach out to your agency HR point of contact. 

Other Questions: 

Submit the form below if you have a general question about Cardinal or need help finding a resource, such as a job aid, fill out the form below.